Last updated: June 2026
This Privacy Policy explains how Uplift Physio® ("we", "us", "our") collects, uses, and protects your personal data when you visit racketready.upliftphysio.co.uk (the "Site") or sign up for or purchase the Racket Ready Ankles Programme. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The data controller is Uplift Physio® [insert registered company name and number], with clinics in Manchester and Altrincham. For any privacy questions or requests, contact us at info@upliftphysio.co.uk.
When you subscribe, you consent to receive emails from us. You can withdraw consent and unsubscribe at any time using the link in any email, or by emailing info@upliftphysio.co.uk. Unsubscribing will not affect access to any Programme you have purchased.
We use trusted third-party service providers ("processors") to run the Programme and Site. These may include:
These providers only process your data on our instructions and in line with their own privacy and security obligations. We do not sell your personal data.
The Site uses cookies and similar technologies (including from Klaviyo) to enable forms, remember preferences, and understand how the Site is used. You can control cookies through your browser settings; disabling them may affect how parts of the Site work.
Some of our providers (such as Thinkific and Klaviyo) are based outside the UK, including in the United States. Where your data is transferred internationally, we rely on appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect it.
We keep your personal data only for as long as necessary for the purposes set out above — for example, for as long as you are a subscriber or customer, and as required to meet legal, accounting, or reporting obligations. You can ask us to delete your data at any time (subject to legal retention requirements).
Under UK data protection law you have the right to: access your data; correct inaccurate data; request erasure; restrict or object to processing; data portability; and withdraw consent at any time. To exercise any of these rights, email info@upliftphysio.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
We take appropriate technical and organisational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Programme and Site are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18.
We may update this Privacy Policy from time to time. The current version is always published on the Site, and we will update the "Last updated" date when changes are made.
Questions about your data or this policy? Email info@upliftphysio.co.uk. See also our Terms of Service.
